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FAQ: Competence Analyzer in My360
FAQ: Competence Analyzer in My360
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Written by Corinna Wolfsteller
Updated over a month ago

Q: What is the Competence Analyzer in My360?

A: The Competence Analyzer is a tool that helps organizations assess, track, and improve the competencies of individuals and teams. It aligns talent with strategic goals by identifying strengths, gaps, and development opportunities​.

Q: How does the Competence Analyzer differ from traditional assessment tools?

A: Unlike traditional tools, the Competence Analyzer does not use predefined competence profiles. Instead, it allows organizations to create customized profiles tailored to their specific needs. This ensures relevance, adaptability, and alignment with strategic priorities​.

Q: What types of assessments can be conducted?

A: The Competence Analyzer supports three types of assessments:

  • Organizational Competence – Broad assessments for teams or departments.

  • Strategic Competence – Focused on key competitive skills.

  • Individual Innovation Competence – Tailored for innovation leaders and team members in different innovation phases (H1, H2, H3)​.

Q: How do I create a Competence Survey?

  1. Go to the MyClients section in My360.

  2. Select an existing client or add a new one.

  3. Navigate to the Competence Surveys section and use a poll credit to create a survey.

  4. Define competence areas and set required competence levels for business roles​.

Q: How do I set up a Competence Poll?

  1. In MyClients, select the relevant client.

  2. Click on Client Polls and select Add new poll.

  3. Choose "InnoComp" from the dropdown menu.

  4. Set the poll title, start/end dates, and select the associated Competence Survey.

  5. Invite participants and send out assessment links​.

Q: What is the difference between a Competence Survey and a Competence Poll?

A Competence Survey defines the structure of the assessment, while a Competence Poll is an active survey sent to participants. A poll is based on a survey and remains open for up to three months​.

Q: How are participants rated in a Competence Poll?

A: Participants rate their proficiency on a four-level scale:

  • None – No experience.

  • Knowledge – Theoretical understanding.

  • Skills – Practical hands-on ability.

  • Expert – Capable of training others​.

Q: How do I analyze and visualize results?

A: Results are displayed as spider diagrams in the Competence Analyzer app. These help organizations:

  • Identify development needs.

  • Compare results over time.

  • Align coaching and training initiatives with strategic goals​.

Q: How can the Competence Analyzer support leadership development?

A: By identifying strengths and gaps in key leadership competencies, the Competence Analyzer ensures leaders are equipped to drive innovation and manage complex challenges. It provides targeted insights for training and succession planning​.

Q: How does the tool support team optimization?

A: It assesses team competencies to ensure a balanced skillset, alignment with goals, and effective collaboration. This helps organizations address gaps and improve team performance​.

Q: Can I track competence development over time?

A: Yes. The Competence Analyzer allows you to compare assessments across multiple polls, making it easy to track progress and measure the impact of training and development efforts​.

Q: What are the best practices for using the Competence Analyzer?

  • Regularly update competence profiles to reflect changing business needs.

  • Combine individual and team assessments for a holistic view.

  • Use data-driven insights to guide development programs.

  • Involve leadership and HR teams in defining competencies​.

Q: What are the key benefits of the Competence Analyzer?

  • Customization – Tailored assessments for specific roles and goals.

  • Scalability – Suitable for individuals, teams, and organizations.

  • Data-driven insights – Clear visualizations for decision-making.

  • Progress tracking – Monitoring improvements over time​.

Q: How can I encourage participation in Competence Polls?

A: Send clear invitations, provide a brief overview of the assessment purpose, and use reminders for those who have not completed their assessments. Engagement improves when leadership emphasizes the importance of participation​.

Q: Where can I get additional support for using the Competence Analyzer?

A: For further assistance, reach out to your Key Account Manager (KAM) or instructor. One-on-one sessions can be arranged for deeper understanding and special use cases​.

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