What's a User?
The User role is the foundational role within the system, providing access to essential functionalities for idea generation and management. Users have the ability to log in, submit ideas, comment on, and rank ideas within their organization. This engagement is crucial for fostering a collaborative environment where ideas can be shared and developed collectively.
Users belongs to an organizational unit, which determines what is visible and accessible to them within the system. They also have assigned responsibilities within ideation works, which can be individually tracked to monitor their contributions and progress. Users participate actively in ideation works they are part of, performing various activities and managing clusters, hypotheses, and experiments. This includes the ability to add, edit, and delete these elements, contributing to the iterative process of innovation. Users may receive additional rights, evolving into a Process Owner or Client Admin, or may be limited to a Contributor role depending on their involvement and responsibilities within the organization.
How do I handle inactive users?
Remove or archive inactive users to maintain system efficiency and security.
How do I assign users to a process?
Add users during process setup or assign them to specific phases or activities.
How do I ensure data security for users?
Use role-based access controls, secure login credentials, and monitor user activity regularly.
What happens if a user is removed from a process?
Their responsibilities are reassigned to another user or marked for review by the Process Owner.
Can I invite external users, customers, and even perform customer work?
Yes, you can, as long as the people are invited as contributors. You have limited rights to do so. If you'd like to convert them to users, you need to check with Innovation360 to see how your license is structured.
How do I notify users about process updates?
Use the messaging feature to inform team members of any changes to the process.